Miss Amara
Lydia Bertini is currently the Head of Customer & People at Miss Amara. Prior to this role, Lydia served as the National Retail Manager at SHEIKE and Head Of Retail at Tigerlily Swimwear. With a background in sales and operations management, Lydia has also held positions such as Regional Sales Manager at PANDORA A/S and Director of Sales and Marketing at Sambag. Lydia's educational background includes a Bachelor of Arts in Italian Language and Literature from Macquarie University.
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Miss Amara
We have one mission: to create the best rug-shopping experience worldwide! ✨🌏 Miss Amara is a team that is (crazy) passionate about what we do, creating a culture that is fun, dynamic and supportive. Since launching in 2014, Miss Amara has experienced rapid growth and is now regarded as one of the emerging e-commerce leaders in the APAC. We've received industry recognition for our innovation, customer-first mindset and growth trajectory, including: - Ranked 17th in the Deloitte Fast 50 Tech Companies Australia 2020 - Ranked 150th in the Deloitte Fast 500 Tech Companies Asia-Pacific 2021 - Ranked 26th in the Financial Times (FT) Fastest Growing Tech Companies 2021 - Finalist, Customer Experience of the Year & Customer Experience Team of the Year, Inside Retail Awards 2021 - Finalist, Top Social Media Retailer, Power Retail Awards 2021 At Miss Amara, our Values are at the heart of everything we do. We Care: a lot, about a lot of things - people (team, customers, partners, manufacturers, ourselves), the environment, what we sell & how we sell it. Be Transparent: We are open & honest in all our communication with each other & our stakeholders K.I.S.S: (Keep it Simple, Stupid) If it’s not straight-forward and uncomplicated, it's not for us - and definitely isn’t for our customers. This encompasses our systems, processes, the customer experience & how we work with our partners F.T.L.A Fast. Test. Learn. Adapt: By moving fast, we are able to make decisions quickly, allowing us to learn about our customers & adapt our business to better need their needs. Best in Class: We exist deliver the most exceptional, uncomplicated journey to buying your dream rug online. We utilise revolutionary technology, and overdeliver on all fronts to deliver a first in class experience to our customers.