Austin Nelson is a Cloud Operations Architect at Mission Cloud, with a tenure beginning in July 2022. Previously, Austin served as an AWS Consultant at Virtusa from May 2016 to July 2022, where responsibilities included managing projects, incident resolution, and client communication, leveraging a diverse technical background. Earlier experience includes a role as an IT Help Desk Engineer at Crew Carwash from January 2014 to January 2015, focusing on troubleshooting and technology issue resolution. Austin holds education credentials from Indiana University South Bend, obtained between 2011 and 2013. Key technical proficiencies include AWS infrastructure and services, Linux, Windows Server, Active Directory, and SQL Server.
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