Jale Uncu is an experienced professional in customer success management and business operations, currently serving as the Manager of Customer Success at Mission since April 2020. Prior to this role, Jale held positions including Senior Customer Success Manager and Head of Customer Success at Skills Fund, where a 98.99% customer satisfaction rating was achieved. Jale also has experience as a Customer Success Manager at Jolly Ink Design, as well as a Studio Manager at Zealand Tattoo, where significant sales and marketing strategies were implemented. Other roles include Communications Consultant at ALO7 爱乐奇 and Licensed Real Estate Salesperson at CityWorth Mortgage, showcasing a diverse skill set across various industries. Jale is an accomplished children's book illustrator and holds a BA in Government from William & Mary.