Mitchell1
Ken O'Brien's work experience includes:
- Senior Account Manager at Mitchell1- a Snap-on company from February 2000 to present. Ken generates revenue by securing renewal/new product sales from existing or expired subscription customers. Ken makes presentations to customers, utilizes contact management programs for customer solicitation and follow-up.
- Field Claims Representative at Allied Insurance from April 1999 to January 2000. Ken investigated and negotiated settlement of assigned commercial and residential property damage claims. Ken provided satisfactory claim resolutions and worked with minimum supervision.
- Field Client Service Representative at Crawford & Co., San Diego from March 1991 to April 1999. Ken investigated and settled property and liability claims, specializing in the administration of large exposure commercial and residential product liability claims. Ken was responsible for contract administration and representing client interests in attorney negotiations.
Ken O'Brien obtained a Bachelor of Science degree in Business Administration with a specialization in Finance from San Diego State University. The duration of their education at San Diego State University is stated to have ended in 1990, but the precise starting year is not disclosed.
Mitchell1
Headquartered in San Diego, California, Mitchell 1 has provided quality repair information solutions to the motor vehicle industry for 100 years. The Mitchell 1 family of products includes a complete line of integrated software solutions to help auto, medium and heavy truck professionals improve productivity and profitability. ProDemand® optimized with SureTrack® is the most complete solution for OEM and experience-based repair information. Manager™ SE is the industry standard for mechanical estimating and shop management information. The SocialCRM digital marketing solution delivers automated marketing and customer engagement tools to help shop owners improve their bottom line profits. For the trucking segment, Mitchell 1’s online solutions provide information required to estimate labor times, diagnose and repair all makes of Class 4-8 trucks. Mitchell 1 is a recipient of the ASE Blue Seal of Excellence award. For more information on Mitchell 1 products and services, visit the company’s website at www.mitchell1.com and read the Shop Connection blog at www.mitchell1.com/shopconnection.