Mitchell1
Thomas W. Tipps is a seasoned professional in the field of product development and quality assurance, currently serving as the Product Development Manager for Repair Information Systems at Mitchell1 since August 2010. Over the years, Thomas has held various roles including Scrum Product Owner, Scrum Master, and Senior QA Specialist. Prior to Mitchell1, Thomas was a QA/SW Tester at Apex Systems, where testing of commercial CRM systems and automotive data management applications was performed. Thomas's experience also includes a tenure at Nielsen Claritas from March 1993 to July 2006, where responsibilities ranged from project management—leading teams in delivering applications generating significant annual revenue—to managing software development teams for GIS applications. Thomas holds a Bachelor of Science degree in Computer Science from Tennessee Technological University, earned between 1979 and 1983.
Mitchell1
Headquartered in San Diego, California, Mitchell 1 has provided quality repair information solutions to the motor vehicle industry for 100 years. The Mitchell 1 family of products includes a complete line of integrated software solutions to help auto, medium and heavy truck professionals improve productivity and profitability. ProDemand® optimized with SureTrack® is the most complete solution for OEM and experience-based repair information. Manager™ SE is the industry standard for mechanical estimating and shop management information. The SocialCRM digital marketing solution delivers automated marketing and customer engagement tools to help shop owners improve their bottom line profits. For the trucking segment, Mitchell 1’s online solutions provide information required to estimate labor times, diagnose and repair all makes of Class 4-8 trucks. Mitchell 1 is a recipient of the ASE Blue Seal of Excellence award. For more information on Mitchell 1 products and services, visit the company’s website at www.mitchell1.com and read the Shop Connection blog at www.mitchell1.com/shopconnection.