Headquartered in San Diego, California, Mitchell 1 has provided quality repair information solutions to the motor vehicle industry for 100 years.

The Mitchell 1 family of products includes a complete line of integrated software solutions to help auto, medium and heavy truck professionals improve productivity and profitability.

ProDemand® optimized with SureTrack® is the most complete solution for OEM and experience-based repair information. Manager™ SE is the industry standard for mechanical estimating and shop management information. The SocialCRM digital marketing solution delivers automated marketing and customer engagement tools to help shop owners improve their bottom line profits. For the trucking segment, Mitchell 1’s online solutions provide information required to estimate labor times, diagnose and repair all makes of Class 4-8 trucks.

Mitchell 1 is a recipient of the ASE Blue Seal of Excellence award. For more information on Mitchell 1 products and services, visit the company’s website at www.mitchell1.com and read the Shop Connection blog at www.mitchell1.com/shopconnection.

Automotive

Freight

Software

Mitchell1

Mitchell1's headquarters in San Diego, CA, United States

The office at 16067 Babcock Street serves as a hub for sales, marketing, client services, and product management operations.

16067 Babcock Street

This department provides assistance and troubleshooting for technical issues related to desktop and software applications.

Technical Support

This department manages and supports sales activities, focusing on strategizing, optimizing processes, and enhancing performance for sales representatives and account managers.

Sales Operations

The Sales Team at Mitchell 1 is responsible for driving revenue growth by selling the company's comprehensive suite of automotive and trucking industry software solutions. This involves engaging with potential clients, maintaining relationships with existing customers, offering product demonstrations, providing detailed information on features and benefits, and closing sales. The team operates through various channels including inside sales, field sales, independent consulting, and business development to reach a wide range of clients from small auto shops to large trucking companies.

Sales Team

The Product Management Team at Mitchell 1 is tasked with overseeing the development and lifecycle of the company's integrated software solutions for the automotive and trucking industries. This team works to ensure that products like ProDemand®, Manager™ SE, and SocialCRM meet market demands and deliver optimal value to customers by conducting market research, prioritizing features, and coordinating between engineering, marketing, and sales departments to bring new and improved software solutions to market efficiently.

Product Management Team

This department focuses on providing independent sales expertise and support to clients and partners.

Sales Consultancy

The Business Analysis and Consulting Team at Mitchell 1 collaborates with automotive and trucking professionals to identify their business needs and process improvements, leveraging Mitchell 1’s suite of integrated software solutions. Team members analyze data, provide strategic recommendations, and offer personalized consulting services to enhance productivity and profitability for clients. Their expertise bridges the gap between advanced repair information systems and effective business management practices.

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Other teams

Sales Operations

Sales Team

Product Management Team

Sales Consultancy

Business Analysis and Consulting Team