Emma H. is a highly motivated hospitality and experiences professional currently serving as the UK Head of Colleague and Customer Experience for Lloyds Bank at Mitie. With a strong customer service mindset, Emma has previously held various culinary and managerial roles, including chef positions at Aqua Dining, Hilton Brisbane Hotel, and Cafe Sydney, as well as managing experiences at Barclays through ISS Facility Services UK. Emma has a proven track record of leading teams to deliver engaging colleague events and has developed a diverse skill set in project management and event delivery. Emma holds a Certificate 3 in Commercial Cookery from TAFE and a High School Certificate from Loreto College.
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