Suzanne Floyd is an accomplished Account Director with extensive operational experience in managing hard services contracts across a diverse property portfolio in the UK. Having served as Area General Manager at Combined Technical Solutions from 2020 to 2025 and as Account Director at Apleona Group from 2018 to 2020, they possess a pragmatic problem-solving approach and a passion for developing customer relationships to maximize growth and retention. Currently, they hold the position of Account Director at Mitie, building on their previous role as Account Manager at Salisbury Group. Suzanne earned a Bachelor's degree in Leisure and Tourism Management from Brunel University London and a Post Graduate Diploma in Facilities Planning and Management from the University College of Estate Management.
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