Ciara L. Melancon is currently the Senior Director of Partner Growth Programs at Mitratech, where they lead a team focused on developing and executing partner-facing programs to drive revenue growth. Previously, they served in key roles at organizations such as JustAnswer, Smarsh, and Mineral, achieving notable accomplishments, including a 92.5% customer retention rate at Smarsh and overseeing a book of business valued at over $14.78 million at Mineral. Ciara has a Bachelor of Arts in Psychology from the University of Massachusetts at Lowell and continues education at Raritan Valley Community College.
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