Jonathan Goodall

Jonathan Goodall is a seasoned professional with extensive experience in operations and customer success management. Currently serving as a Senior Deal Desk Analyst at Mitratech since September 2023, Jonathan previously contributed as a Customer Experience Operations Specialist at Torii, where a process overhaul for a scaling Customer Success team was facilitated. At Accruent, Jonathan held multiple managerial roles, including overseeing global Professional Services Operations and Order Operations teams, driving efficiency and supporting revenue generation. Jonathan's career also encompasses roles in sales and market research, with an academic background in Marketing from Texas A&M University.