Nick Woerner

Director, CX at Mitratech

Nick Woerner has extensive work experience in customer experience and voice of the customer roles. Currently, they are the Director of CX at Mitratech, starting in 2024. Prior to this, they held the same role at Mineral from 2022 to 2024. Before that, they worked at VMware as a Senior Voice of the Customer Program Manager, Relationship from 2021 to 2022. From 2016 to 2021, they were at Red Hat, where they held various roles including Senior Manager, Manager, and Associate Manager of Voice of Customer. Their earliest work experience was at Citrix, where they worked in customer success, customer care, and account management roles from 2008 to 2016.

Nick Woerner obtained a Bachelor of Business Administration (BBA) degree in Business Administration and Management from East Carolina University - College of Business, where they studied from 2003 to 2007. Additionally, they hold certifications in Product-led from Pendo.io and Rhythm Fan from Rhythm Systems, Inc. The exact date of the certifications is not provided.

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