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Garrett Hendricks

Customer Success Manager at MIVA

Garrett Hendricks has a diverse work experience spanning various customer success and account management roles. Garrett currently serves as a Customer Success Manager at Miva, Inc. since 2023. Prior to that, from 2021 to 2023, they worked as a Customer Success Manager at Annex Cloud, where they autonomously managed enterprise accounts and analyzed performance to drive engagement and increase ROI.

From 2017 to 2021, Garrett held the position of Customer Success Manager at SurveyVitals, Inc. There, they successfully managed a wide range of physician groups and provided medical data through a SaaS business model.

Before that, they worked as a Corporate Account Manager at CDW from 2015 to 2017, where they established and maintained long-term B2B relationships with startup technology companies in Northern California, increasing account value.

Starting their career in 2012, Garrett worked as a Customer Support Specialist at Bodybuilding.com, where they provided high-quality customer service in a high-volume call center and handled escalated contacts. Garrett also played a role in training newly hired employees and achieving team goals.

Garrett Hendricks attended Boise State University, although the specific dates of their enrollment and the details of their degree and field of study are not provided.

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Timeline

  • Customer Success Manager

    April, 2023 - present