Wayne J Smith

Customer Success Manager, eCommerce Technical & Product Support at MIVA

Wayne J Smith has a diverse work experience in customer support and technical roles. Wayne J worked as a Customer Success Manager for Miva, Inc. from 2007 till the present, where they provided eCommerce technical and product support. Prior to that, they worked at CareFusion from 2005 to 2007 as a Customer Service Technical Support, where they demonstrated intermediate knowledge of systems and products and handled moderately complex system and device problems. Before that, they worked at Miva from 2002 to 2005 as a Support Technician and Support Engineer, where they provided resolutions to customer problems and acted as a primary contact for partners, developers, and value added resellers.

Wayne J Smith's education history includes attending the Computer Education Institute from 2001 to 2002, where they obtained a Microsoft Certified Professional (Pro and Server) degree with a concentration in Infrastructure, Hardware, Support, and Troubleshooting. Before that, from 1998 to 1999, Wayne attended National University, where they studied Business Management and General Education. Wayne also had some education at Palomar College, although the specific years are not provided, where they pursued Computer and Information Sciences and Support Services. Additionally, Wayne has obtained certifications such as Google Analytics for Beginners from Google in February 2020 and a Microsoft Certified Professional (Pro and Server) certification from Microsoft.

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  • Customer Success Manager, eCommerce Technical & Product Support

    August, 2007 - present

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