Leonardo Pf

Leonardo PF is a highly skilled Technical Support Engineer with extensive experience in SaaS environments, having worked at Mixpanel in various roles from April 2020 to the present, including L3, L2, and L1 positions. Previous experience includes technical support roles at Coupa Software, where responsibilities involved managing Business Spend Management technology, and IT support at Algar Tech and the 2014 FIFA World Cup Organising Committee, where responsibilities included providing technical support to a diverse range of clients. Leonardo PF holds a Bachelor's Degree in Cyber Security from Unisinos, a Diploma in Software Development from Code Institute, and a Technician degree in Information Systems from St. Inácio Technical School.