Mixpanel
Leonardo PF is a highly skilled Technical Support Engineer with extensive experience in SaaS environments, having worked at Mixpanel in various roles from April 2020 to the present, including L3, L2, and L1 positions. Previous experience includes technical support roles at Coupa Software, where responsibilities involved managing Business Spend Management technology, and IT support at Algar Tech and the 2014 FIFA World Cup Organising Committee, where responsibilities included providing technical support to a diverse range of clients. Leonardo PF holds a Bachelor's Degree in Cyber Security from Unisinos, a Diploma in Software Development from Code Institute, and a Technician degree in Information Systems from St. Inácio Technical School.
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Mixpanel
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At Mixpanel, our mission is to increase the rate of innovation. Not only as a company, but for the businesses we serve. Through our analytics and engagement product, companies can analyze how and why their users engage, convert, and retain in real-time across web, mobile, and smart devices. Then they can use that data to improve their business and products. Mixpanel serves over 26,000 companies from different industries around the world, including Samsung, Twitter, and BMW. Headquartered in San Francisco, Mixpanel has offices in New York, Seattle, Austin, London, Barcelona, Paris, Amsterdam, and Singapore. For more information, visit: www.mixpanel.com