Andy Cyr

Andy Cyr possesses extensive experience in IT support and management, currently serving as the IT Global Service Desk Manager at MKS Instruments since September 2020. Prior roles include IT Service Management Specialist and various support positions at Bentley University, where responsibilities encompassed leading teams, supervising staff, and providing technical support to approximately 1,000 users. Andy's past experience also includes roles at Evercare/United Health Group and Bridgewater State University, contributing to IT operations for hundreds to thousands of users, with a strong focus on training, process improvement, and user support. Education includes a Bachelor of Science in Management from Bridgewater State University.