Jen Kim

Jen Kim is a seasoned product management professional with extensive experience in the sports and education sectors. Currently serving as Senior Director of Product Management for Enterprise Ticketing at Major League Baseball since June 2016, Jen Kim oversees the strategic development of MLB’s Ballpark platform, leading over 15 development squads and facilitating cross-team collaboration. Previous roles at MLB include Director of Product Management for Phygital Experiences and Director of Program Management, where Jen Kim focused on enhancing fan engagement through innovative digital and in-stadium experiences. Prior experience at Flat World Education as Director of Client Success involved managing complex client engagements in the competency-based education space, showcasing strong leadership and project management skills. Jen Kim holds a Juris Doctor degree from the University of California, Los Angeles, and a Bachelor's degree from Brown University, emphasizing American Civilization with a focus on Asian American Studies.