Justin Ray has extensive experience in customer service and e-commerce, currently working in the E-Commerce department at Major League Baseball since May 2019, where responsibilities include customer inquiries, MLB.TV troubleshooting, and social media management. Previously, Justin served as a Ticket Services Representative for the New York Mets and a Customer Service Specialist at the United States Tennis Association, focusing on enhancing fan experiences during the U.S. Open and beyond. Additionally, Justin managed daily operations at Farmacy NYC/NYC Trees and worked as an Admissions Assistant at Guttman Community College CUNY, guiding prospective students through the enrollment process. Justin holds a Bachelor's degree in Environmental Science from Southern New Hampshire University and an Associate's degree in Urban Studies/Affairs from Guttman Community College CUNY.
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