Dean Asher is an accomplished IT Manager with over 15 years of experience in the ISP and MSP industry, currently serving as Engineering Manager at MLL Telecom. They possess a proven track record in managing SLAs, delivering complex projects, and implementing ITIL-aligned processes for maximum efficiency. Dean has held various leadership roles, including Service Desk Team Lead at Air IT and Technical Service Manager at Timico, where they applied extensive technical skills in areas such as data center operations, networking, and virtualization. They hold multiple qualifications, including ILM L3 Business Management and ITIL v2 Foundation.
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