Paul B.

Operations Change Manager at MLL Telecom

Paul B. has extensive experience in service delivery and operations management within the telecommunications and IT sectors. Currently serving as Operations Change Manager at MLL Telecom since January 2019, Paul has previously held several managerial positions, including Manager of Service Delivery EMEA at CenturyLink, Head of Service Delivery at Easynet Global Services, and Service Delivery Manager at Imtech ICT UK Limited. Prior roles encompass customer support management at Xchanging, EMEA Service Delivery Manager at Savvis, and Carrier Service Delivery Manager at Cable and Wireless, where Paul successfully coordinated service delivery, maintained client relationships, and implemented operational improvements. Early in the career, Paul gained valuable experience as an Information System Engineer and IT Support Manager, contributing to both technical support and project management activities.

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MLL Telecom

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MLL has over 25 years’ experience in designing, building and managing secure networks for the Public Sector, including local government, health, emergency services, education and government agencies. It also supports and manages the critical network infrastructure of all the major Mobile Operators. This experience is used to deliver a combination of fixed, mobile and wireless technologies enabling optimum network solutions for our customers. We also provide our insight and recommendations on how a network’s design and commercials should evolve by taking advantage of new technologies, suppliers and market pricing throughout the lifetime of a contract. MLL is a Licenced Code Operator and has an extensive portfolio that includes Design, Planning, Infrastructure Build, Installation & Commissioning Services to support Vodafone, MBNL, O2 and EE. MLL has also established itself as a leading provider of managed Wide Area Networks and overlay services such as LAN, UC, Wi-Fi, Security and Cloud Infrastructure. In 2015, MLL became an approved provider on the RM3808 Network Services Framework Agreement. In March 2017, MLL became the first supplier to gain full HSCN compliance and in October 2017 we connected the first customer to a live HSCN network service. Our team of experts is managing the delivery of over a third of all N3 sites currently migrating to the HSCN which demonstrates our continued investment and commitment to the UK Public Sector. www.mlltelecom.com