Paul B.

Paul B. has extensive experience in service delivery and operations management within the telecommunications and IT sectors. Currently serving as Operations Change Manager at MLL Telecom since January 2019, Paul has previously held several managerial positions, including Manager of Service Delivery EMEA at CenturyLink, Head of Service Delivery at Easynet Global Services, and Service Delivery Manager at Imtech ICT UK Limited. Prior roles encompass customer support management at Xchanging, EMEA Service Delivery Manager at Savvis, and Carrier Service Delivery Manager at Cable and Wireless, where Paul successfully coordinated service delivery, maintained client relationships, and implemented operational improvements. Early in the career, Paul gained valuable experience as an Information System Engineer and IT Support Manager, contributing to both technical support and project management activities.