Heather Rocha possesses over a decade of experience in emergency services dispatching, currently serving as an Emergency Services & Security Dispatcher at Dow since January 2025. Previously, Rocha worked as an EMS Dispatcher at MidMichigan Health starting in April 2021 and as a Communications Supervisor at Mobile Medical Response from July 2010 to April 2021, overseeing operations in an extensive service area and contributing to Michigan's first Accredited Center of Excellence in emergency medical dispatch. Rocha's earlier experience includes a role as Dispatcher/TAC at Central Michigan University from April 2001 to July 2008. Educational credentials include studies at Northwood University and Central Michigan University.
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