Dana Niven

Dana Niven currently serves as a Customer Success Manager at MMIT, where responsibilities include client relationship management and leading strategic discussions to align on business objectives. Previously, Dana held the position of Account Manager at Dispensary of Hope, overseeing healthcare clients and developing strategies for account retention and charity care program enhancement. Experience includes managing grant cycles as the Manager of Mission and Education for Susan G. Komen and providing administrative support at Northwestern Medicine as a Medical Receptionist. Dana's early career featured roles in operational and volunteer services at Ronald McDonald House Charities and leadership in technology support at Carthage College. Dana holds a Master's degree in Social Work from Aurora University and a Bachelor's degree in Social Work from Carthage College. Skills encompass contract renewals, market access, account management, consulting, and teamwork.