Michael Ervin is a managing leader specializing in innovation within technology, products, and projects. Currently serving as the Manager of Technology Innovation at MNP, they focus on evaluating and integrating AI into operational processes. Previously, as Manager of Technical Projects at MNP, they led diverse teams in optimizing technical products and enhancing internal tools. Michael's extensive experience includes roles at TELUS, where they managed Salesforce CRM development, and Shaw Communications, where they oversaw a national team in customer support and service delivery projects.
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