MNsure is Minnesota's health insurance marketplace where individuals, families and small businesses in Minnesota can shop, compare and choose health insurance coverage that meets their needs.

Health Insurance

MNsure

MNsure's headquarters in Saint Paul, United States

Libby Caulum

Jessica Kennedy Eguia

John Azbill-Salisbury

The Operations and Compliance Team at MNsure is responsible for ensuring the smooth functioning of health insurance operations while adhering to regulatory standards. They manage daily operational activities, oversee compliance with state and federal regulations, support program integrity, and coordinate purchasing processes. This team plays a critical role in maintaining efficiency and transparency in the health insurance marketplace, facilitating quality service delivery for Minnesota residents and businesses.

Operations and Compliance Team

The Customer Service and Support team at MNsure is dedicated to assisting individuals, families, and small businesses in navigating the health insurance marketplace. They provide expert guidance on plan options, facilitate resources for brokers, and offer personalized support through certified navigators and representatives to ensure customers can effectively access and understand their health coverage choices.

Customer Service and Support

The Data Analysis and Reporting team at MNsure is responsible for analyzing health insurance enrollment and quality data to ensure accuracy and compliance with regulatory requirements. They generate reports that inform strategic decision-making, enhance operational efficiency, and improve the overall user experience in the marketplace. By leveraging data insights, the team supports initiatives that help Minnesotans make informed health insurance choices.

Data Analysis and Reporting

The Operations and Planning Team at MNsure is responsible for streamlining and optimizing the processes that support the health insurance marketplace. They focus on managing enrollment data, coordinating contact center operations, and ensuring compliance with state policies, while also analyzing market trends to enhance service delivery and improve customer experience for individuals and businesses seeking health insurance coverage.

Operations and Planning Team

The Communications and Outreach Team at MNsure is responsible for developing and executing strategic communication plans to engage and inform the public about health insurance options available through the marketplace. This team creates informative content, manages digital platforms, and coordinates outreach efforts to ensure that individuals, families, and small businesses are aware of their coverage choices and enrollment processes. Through targeted marketing initiatives, they aim to enhance accessibility and promote understanding of health insurance resources in Minnesota.

Communications and Outreach Team

The Finance and Accounting team at MNsure is responsible for managing the financial operations of the organization, including budgeting, financial reporting, and regulatory compliance. They ensure accurate record-keeping, support strategic financial planning, and assess internal controls to safeguard the integrity of the financial information. This team plays a crucial role in maintaining the organization's fiscal health and enabling effective decision-making related to health insurance offerings.

MNsure

Org chart

Teams

Operations and Compliance Team

Customer Service and Support

Data Analysis and Reporting

Operations and Planning Team

Communications and Outreach Team

Finance and Accounting

Offices

MNsure

Org chart

Teams

Operations and Compliance Team

Customer Service and Support

Data Analysis and Reporting

Operations and Planning Team

Communications and Outreach Team

Finance and Accounting

Offices

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