Eli Mellen is an Expert Generalist dedicated to using service design to create humane and accessible experiences from complex systems. They possess over a decade of experience in both government and the private sector, specializing in unifying product, technology, and operations to enhance end-to-end services. Eli has a proven track record of modernizing legacy platforms and driving digital transformations that have reached millions. Currently, they are pursuing a Master's of Philosophy at the College of the Atlantic.
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