Niklas ”Nicka” Kaitemo

Customer Success Manager at Mobal

Nicka Kaitemo has a diverse work experience spanning various industries. Niklas ”Nicka” worked at Mobal as a Marketing Operations Specialist from April 2021 to May 2022 and subsequently transitioned to the role of Customer Success Manager. Prior to that, they worked as a Driver at Car Movers Group from August 2020 to April 2021. Niklas ”Nicka” also had a sales role at Face2face Design & Communication for a brief period in June 2020. From December 2017 to November 2019, they served as a Substitute Teacher at Helsingin kaupunki – Helsingfors stad – City of Helsinki. Niklas ”Nicka” gained experience as an Instructor at Seikkailupuisto Korkee from May 2018 to October 2019. Niklas ”Nicka” volunteered as part of the staff at Helsinki Midnight Run from September 2010 to September 2019. Additionally, they worked as a Handball Coach at Dicken rf from June 2012 to May 2019. Niklas ”Nicka” also had a short stint as a Courier at Wolt from July 2017 to January 2018.

Niklas "Nicka" Kaitemo has pursued a diverse educational background. From 2020 to 2023, they attended Arcada University of Applied Sciences, where they obtained a Bachelor of Applied Science degree in Business Administration and Marketing. Prior to that, from 2018 to 2022, they completed another Bachelor of Applied Science degree at the same institution, this time focusing on Communication and Media Studies.

In addition to their academic achievements, Nicka Kaitemo obtained several certifications. In June 2023, they became a Customer Success Leader Certified Professional from Gainsight. In July 2022, they obtained the Advanced Customer Success Manager Certified Professional and the Customer Success Manager Certified Professional certifications, also from Gainsight. In March 2022, Nicka completed the Hootsuite Platform Certification and the Social Marketing Certification from Hootsuite Academy. In March 2021, they acquired the Google My Business Certification from Google. Furthermore, in December 2021, they completed the Inbound Marketing certification from HubSpot Academy. Finally, in February 2021, Nicka obtained the Google Ads Search Certification from Google.

In 2022, they briefly ventured outside Arcada University of Applied Sciences and attended Mount Royal University. During this time, they pursued a Bachelor of Business Administration degree with a focus in Business, Management, Marketing, and Related Support Services.

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Timeline

  • Customer Success Manager

    May, 2022 - present

  • Marketing Operations Specialist

    April, 2021