Srikanth B is a Senior Manager in Operations with fifteen years of experience in BPO/KPO across various domains, including commercial banking and market research. Srikanth currently manages a highly motivated workforce at Mobius Knowledge Services, improving direct margins and overseeing vendor management. Previously, they served as an Assistant Manager at TCS e-Serve Limited, where they contributed to team capability building and customer service excellence. Srikanth is Lean Six Sigma certified and is known for effective leadership and relationship-building with clients.
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