Ashel Wark

Head of Customer Success at Moblico

Ashel Wark has a diverse work experience spanning several industries. They began their career as a Customer Service Representative at SYKES in 2015, where they gained valuable experience in providing exceptional customer service. In 2017, they joined Hispano Club as a Customer Service Coordinator and continued to excel in managing customer relationships.

In 2018, Ashel moved on to EZWallet, where they took on the role of Account Manager and Customer Service Coordinator. During their time there, they demonstrated their ability to effectively coordinate with clients and manage their accounts.

In 2019, Ashel joined Verizon as a Buyer, where they gained experience in procurement and purchasing. They honed their negotiation skills and contributed to the company's supply chain management.

In 2021, Ashel joined Sutherland as a Senior Customer Success Manager. They successfully managed a portfolio of over 25 clients and generated significant revenue growth for each client. They were responsible for client onboarding, ensuring their satisfaction, and optimizing technology usage.

Most recently, in 2022, Ashel joined Moblico as the Head of Customer Success. In this role, they will continue to leverage their expertise in customer success management to drive success for the company's clients.

Overall, Ashel Wark has a strong background in customer service and customer success management, with experience in various industries. Their skills in managing client relationships, driving revenue growth, and ensuring customer satisfaction make them a valuable asset to any organization.

Ashel Wark's education history begins in 2019 when they completed a Diplomado in Mercadotecnia y Comercializacion at Tecnológico de Monterrey. They then obtained a Certification in Marketing from the same institution in 2020. In 2020, Ashel also obtained a certificate in The Fundamentals of Digital Marketing from Google Digital Garage.

Starting in 2021, Ashel enrolled in the Rochat School of Business and pursued a Bachelor's degree in Business Administration and Management, which they are expected to complete in 2023.

In terms of additional certifications, Ashel obtained a Six Sigma White Belt in March 2021 from Advanced Innovation Group Pro Excellence (AIGPE). Additionally, they obtained a Six Sigma Yellow Belt from the same institution in July 2021.

Links

Previous companies

Sykes Holiday Cottages logo

Timeline

  • Head of Customer Success

    December, 2022 - present