Ravindran Letchumanan

Ravindran Letchumanan is a seasoned IT professional with extensive experience in Unified Communications and technical support, currently serving as a UC Support Engineer at Modality Systems since 2019. Previously, Ravindran held various positions at IBM, starting as a Client Technical Lead where responsibilities included troubleshooting, managing Windows servers, working with third-party vendors, and preparing performance reports. Additionally, Ravindran's experience includes serving as a Technical Solutions Rep III at Hewlett-Packard, where monthly Service Level Agreement (SLA) reports were produced, and as a Helpdesk Analyst at GETRONICS TECHNOLOGY SDN. BHD, where user support was provided for Malaysia Airlines. Ravindran holds a Diploma in Information Technology from the Advanced Management and Technology Centre [PTPL] in Shah Alam.