Sarada Manda has extensive experience in the technology and support sectors, currently serving as the Director of Support Services at Model N since January 2010, where responsibilities include leading a customer support team and managing product support processes. Prior roles at Model N involved positions as Associate Director and Manager of Product Support, overseeing a team of 20 members in delivering timely solutions. Previous experience includes test management roles at Sierra Atlantic, focusing on manual and automated testing services, and a key position at Capricorn Systems where Sarada headed quality assurance efforts that achieved ISO 9001 certification. Sarada began a career as a Quality Incharge and Audit Incharge and entered the industry as a Software Engineer with a strong foundation in testing and quality procedures. Academic qualifications include a Master's degree in Commerce from Osmania University and a Master of Computer Applications (M.C.A.) from Indira Gandhi National Open University.
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