Mark Junk

Mark Junk has extensive experience in management and customer support across various industries. Currently serving as a Provider Relations Manager at Modivcare since April 2023, Mark previously held supervisory roles at IQVIA from August 2019 to April 2023 and Coasters of America from January 2015 to August 2019, overseeing teams in customer service and sales. Notable earlier positions include supervisory roles in customer care and technical support at Vonage, where responsibilities included hiring and training teams, managing performance metrics, and ensuring high customer satisfaction. Mark's career also includes experience as a Technical Analyst and Help Desk Specialist at Pfizer, where key responsibilities included incident management and help desk support. Mark holds a Bachelor of Arts degree in History and English from William Paterson University of New Jersey.