Amanda Bailey, MPH, is a seasoned professional with extensive experience in customer success and practice optimization within the healthcare technology sector. Currently serving as a Senior Customer Success Manager at ModMed, Amanda specializes in understanding client needs, advocating for clients cross-departmentally, and measuring success through metrics. Previous roles include Business Consultant for various medical specialties, where Amanda implemented performance reviews for enhancing workflow efficiency, and Lead Software Training Consultant, providing targeted training for healthcare professionals. With a background in dermatology, Amanda has held positions ranging from Regional Trainer to Certified Dermatology Technician and has contributed significantly to software implementation and client support initiatives. Amanda holds a Master of Public Health from Massachusetts College of Pharmacy and Health Sciences and a Bachelor of Science in Psychology from Champlain College.
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