Mallory Freeman is an accomplished Program Manager at ModMed, where responsibilities include overseeing the implementation and enhancement of Salesforce Experience Cloud, as well as developing strategic roadmaps for system enhancements. With a background as a Knowledge Management Specialist II, Mallory focused on efficient case management and maintaining training content accuracy. Previous experience at American Traveler encompassed roles as an Account Coordinator and Account Manager Assistant, facilitating client-staffing communications and candidate submissions. Additional roles include digital marketing with Zgraph, editorial responsibilities at Her Campus Media, and administrative support at Stetson University and Tabat, Cohen, Blum & Yovino, LLP. Mallory holds a Bachelor’s degree in English with minors in Marketing and Management from Stetson University.
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