Richard Williams is a Principal QA at Modular Data, focusing on quality strategy for a major reporting platform delivered to the Ministry of Justice. With over 25 years of IT experience, including 20 years in testing and 15 years leading QA transformations, Richard has guided organizations in financial services, healthcare, and logistics. They have authored a manifesto on Quality Intelligence Engineering, advocating for AI-driven assurance in the testing landscape. Previously, Richard held key roles at companies such as Steria, HBOS, and Hermes, where they redefined testing services and transitioned teams towards automation and agile methodologies.
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