Eric Schoneman has over two decades of experience in market intelligence, process improvement, and customer satisfaction in various industries. At Ingersoll Rand, Eric served as the Director of Market Intelligence & Insight, where a comprehensive market intelligence organization was established to enhance revenue and customer experience. Previous roles include Manager of Business Process Integration, Customer Satisfaction Leader at Trane, and various positions at General Electric, including Process Improvement Engineer and Delivery Excellence Manager. Eric holds a Bachelor of Science in Mechanical Engineering from North Dakota State University and is currently a Senior Consultant at Modular Management.
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