Mattie M. is currently the Head of Customer Experience at Modus Projects, where they continue to enhance customer engagement strategies. Previously, Mattie has held various leadership roles, including General Manager of Customer Contact Centres at Spotless Group and National Customer Experience Manager at ingogo. Mattie also served as Manager of Customer Relations at Jemena from 2017 to 2019 and contributed to business change initiatives at Origin Energy as a Business Change & Readiness Manager. With a wealth of experience in customer service and contact centre management spanning over a decade, Mattie has established a strong reputation in the field.
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