Karsten Muller

Karsten Muller is an experienced professional in customer success and vendor management, currently serving as a Customer Success Manager and Manager of the Customer Contact Center Global at ModusLink since February 2022. With a career at ModusLink beginning in March 2008, Karsten has held various roles, including Client Success Manager and Vendor Relationship Management & CRM Specialist. Proficient in Salesforce Service Cloud and Salesforce Sales Cloud administration, Karsten has expertise in client onboarding, project management, and the implementation of CRM and ACD systems, including advanced Salesforce administration and project management of ACD and IVR setups.