Avinash H.

Avinash H. has a diverse work experience in the customer success field. Avinash'smost recent position was with MoEngage Inc., where they served as a Team Lead for Customer Success in the US. Prior to that, they were a Senior Customer Success Manager at the same company. Before joining MoEngage Inc., Avinash held leadership roles at ConvertCart as a Team Lead and Manager for Customer Success. Avinash was responsible for ensuring client satisfaction and driving the organization's goals. Avinash also worked as a Key Account Manager at BYJU'S (Think & Learn Pvt. Ltd.), as a Customer Experience Manager at Decathlon UK, and as a Customer Service Specialist at Jaguar Land Rover - Muthoot. Avinash began their career as a Sales Manager at Decathlon Sports India, where they focused on providing a unique customer experience and managing customer relationships.

Avinash H. obtained a Master's degree in Strategic Branding and Stakeholders Communication from Middlesex University in 2017-2018. Prior to that, they completed a Master of Business Administration (MBA) in Marketing/Marketing Management from Alliance University from 2014-2016. Avinash also holds a Bachelor of Business Administration (BBA) degree in Business Administration and Management from Amrita Vishwa Vidyapeetham attained in 2009-2011. In terms of additional certifications, Avinash has achieved a Growth Marketing Expert certification from MoEngage Inc., a Marketing Analytics Expert certification from MoEngage Inc., and a Content Marketing certification from HubSpot in January 2019.