Saloni Jain is a seasoned professional with expertise in Customer Success Management, currently serving as a Senior Enterprise Customer Success Manager for META at MoEngage since August 2021. Previous experience includes a role as Customer Success Manager for India and SEA at OneDirect, where responsibilities encompassed consulting, client relationship management, implementation, product training, and identifying growth opportunities across various sectors such as retail and aviation. Additionally, Saloni has experience in content and strategy from a brief tenure at ACE Humans, where interviews with diverse professionals were conducted. Early career experience includes internships in Risk Advisory at EY and Financial Planning at Bharti Airtel. Saloni holds a B.A. in Economics Honours from Hansraj College.
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