Jesse Niziol is an experienced leader in customer experience and strategic programs, currently serving as the Director of Customer Service at Molecule, where they oversee global support initiatives and drive performance through innovative strategies. Previously, Jesse held various leadership roles, including Director of Product Operations and Director of Strategic Programs at Avalara, focusing on optimizing product efficiency and enhancing customer engagement. Their early career included a stint as a Real Estate Broker at Carolina Home Buyers Realty, where they excelled in sales and contract negotiations. Jesse holds a Master’s degree in Game Design and a Bachelor’s in Digital Arts and Design from Full Sail University.
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