Gerald Held

Gerald Held is an experienced professional in account management and customer success, currently serving as an Advanced Account Manager at monday.com since October 2021. Prior to this role, Gerald Held held various positions at WalkMe™, including Senior Account Manager for Enterprise Accounts, where notable achievements included being a segment leader in Net Revenue Retention for 2019 and 2020 and receiving the President's Club award both years. Additionally, Gerald Held was recognized with the Culture Award for embodying WalkMe's core values as a Customer Success Manager. Earlier in the career at Clarabridge, Gerald Held managed enterprise-level customer relationships and led product training for stakeholders. Additionally, experience as a Research Analyst Intern at Equilar involved analytics on executive compensation, while an academic background at UC Santa Barbara culminated in a Bachelor of Arts in Economics.