Frantz Jean is a Customer Success Strategist specializing in Technology and Cybersecurity, with over 10 years of experience in Enterprise Technology. They have held positions as Customer Success Manager and Customer Success Advocate at Mimecast and Abnormal Security, where they drove significant revenue growth and achieved high customer satisfaction rates. Currently, Frantz serves as a Scale Customer Success Manager at monday.com, focusing on risk mitigation and customer engagement. They hold a CompTIA Security+ certification and are ISC2 Certified in Cybersecurity.
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