Olivia Duck

CX Bot Specialist

Olivia Duck is a Customer Experience Advocate at monday.com since October 2023, bringing extensive experience from previous roles including Onboarding Success Manager and Customer Success Associate at Zocdoc, where Olivia managed a complex pipeline of projects and optimized customer accounts. Prior to Zocdoc, Olivia served as a Growth Operations Associate at Privia Health, where data analysis and project management supported marketing and onboarding efforts. Olivia's experience includes a summer internship at UnitedHealth Group focused on philanthropic research and collaboration on funding initiatives. Educational background includes a degree in Health Policy & Administration from Penn State University.

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