Romi Sussman is currently a Customer Experience Retention Specialist at monday.com, committed to proactive engagement and customer relationship strengthening while focusing on gross retention. Previous experience includes roles as Customer Experience Manager and Customer Experience Advocate at With Karissa. PTY LTD, emphasizing mental health and nutrition care. Sussman has a strong clinical background, having served as a Clinical Dietitian at St Vincent’s Health Network Sydney, Prince of Wales Hospital, and NSW Health, delivering comprehensive nutrition care. Early in the career, Sussman gained customer service experience as a Retail Sales Representative at David Jones. Academic qualifications include a Deans Scholar Honours in Nutrition and Dietetics from the University of Wollongong and a Post Graduate Degree in Psychology from UNSW.
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