Sofia Reimchen is a seasoned professional in customer success and account management, currently serving as a Partner Success Manager at monday.com since September 2025. Prior experience includes roles as a Senior Customer Success Manager at ContractPodAi and as both an Enterprise Customer Success Manager and Customer Success Manager at Conga. Sofia's background also features positions as an Operations & Account Manager at Echobox and a Business Development Manager for Germany, Austria, and Switzerland at TraceLink, a leader in the Life Sciences supply chain. Earlier experience as a CX Consultant & Service Designer at Comotion Consulting Ltd involved enhancing customer-centric strategies across various sectors. Sofia holds a Master's degree from EDHEC Business School, a Bachelor of Arts from the University of Cambridge, and further education from the Guildhall School of Music & Drama.
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