Dwayne Byrd

Dwayne Byrd is a skilled IT professional with extensive experience in technical support and networking. Currently serving as a Macintosh Support Engineer at Mondo since October 2016 and as a Help Desk Specialist at Inovalon since August 2015, Dwayne has demonstrated proficiency in addressing customer technical issues and providing solutions. Additionally, Dwayne has worked as a Helpdesk Specialist at Smartsource since 2014, further enhancing technical expertise in various support roles. Dwayne holds an Associate of Applied Science in Computer Networking from ITT Technical Institute, Springfield, VA, earned between 2008 and 2014.