Douglas Lima

Douglas Lima is a Senior Analyst in Payments and Credit with over eight years of experience in customer service and more than two years in marketing. Currently employed at Shopee, Douglas addresses seller inquiries and engages in various marketing, logistics, and product management tasks while contributing to improvement projects and training new teams. Previously, Douglas held roles at Monee, Gympass, Decolar, and Bradesco, gaining extensive skills in analysis, customer relations, and fraud investigation. Douglas holds a degree in Advertising from UNINOVE and also manages a social media agency, focusing on marketing strategies.