Wael Eid has over a decade of experience in customer service and sales, currently serving as a Team Lead in Sales Onboarding at Moneris since March 2014. Throughout the tenure at Moneris, Wael has held various roles, including Sales Team Lead and Customer Experience Coach, in addition to working as a Customer Service Representative. Prior to Moneris, Wael worked as a Technical Support Representative at Brother Canada from August 2013 to March 2014, and as a Fraud Prevention Specialist at RBC from October 2010 to August 2013.
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