Marger Ratassepp is an experienced professional in business operations and client management, currently serving as Business Operations Manager at Monese since January 2020. Responsibilities include supporting daily operations, leading project migrations, and enhancing operational efficiency. Previous roles at Monese include Client and Facilities Operations Lead and Client Operations Lead, where Marger managed performance reviews, resolved operational issues, and supported new product development. Prior experience at Genius Sports as Customer Support Team Lead involved building support processes and team collaboration, while roles at Ramirent Group, Arutech Parimad Aknad, and Security Software OÜ focused on analytical and sales management functions. Marger's education includes studies at Kanepi Gymnasium. Personal goals emphasize creating a psychologically safe workplace through transparency, empathy, and continuous feedback.
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