Brian J.

Manager Of Customer Success at MongoDB

Brian J. has a diverse work experience that spans multiple industries. Brian currently works at MongoDB as the Manager of Customer Success, a position they have held since February 2023. Prior to this role, they served as a Senior Customer Success Manager from May 2022 to February 2023, and as a Customer Success Manager from May 2021 to April 2022.

Before joining MongoDB, Brian worked at Stack Overflow, where they held various roles. Brian started as an Associate Sales Representative in February 2017 and quickly progressed to become an Account Executive in December 2017. Brian then worked as a Sales Representative for a brief period in November 2017, followed by a promotion to Senior Account Executive in October 2018. Ultimately, they transitioned into the role of Senior Account Manager - Country Lead in December 2018 and held that position until May 2021.

Prior to their time at Stack Overflow, Brian gained experience at PepsiCo as a Consultant in 2015. Here, they advised brand CEOs on go-to-market strategies and viral marketing campaigns for Project Cobalt, a Pepsi subsidiary start-up focused on the fashion industry.

Brian's work history also includes a fellowship at Columbia Holdings in 2014, where they gained experience in investment securities. In 2012, they worked at Jako Enterprises, Ltd, the parent company of Ubiq and Kicks USA, where they contributed to boosting online sales and exploring new revenue channels as part of the marketing and eCommerce team. Additionally, Brian gained legal experience as a Legal Intern at the Law Offices of Jonathan Y. Sue in 2011.

Overall, Brian J. has demonstrated a diverse skill set and a track record of success in customer success management, sales, consulting, and marketing roles across various industries.

Brian J. holds a Bachelor of Arts degree in Economics from Hamilton College. Brian also completed a Bachelor of Arts degree in Political Science and Government from the same institution. Prior to their college education, Brian attended Delbarton School for their high school education. In addition to their academic qualifications, Brian has obtained certifications in Mental Health First Aid from the National Council for Mental Wellbeing in February 2022 and Certified Customer Success Manager (CCSM) from SuccessHACKER in November 2020.

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