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Ciara Conlon

Senior Manager, Customer Onboarding at MongoDB

Ciara Conlon has a diverse work experience spanning several companies and roles. Ciara is currently employed at MongoDB as a Senior Manager, Customer Onboarding since May 2022. Prior to this, they worked at Twilio as a Manager, Professional Services Practice (Onboarding and Implementation) EMEA & APAC from January 2021 to May 2022. Ciara also held the position of Senior Technical Launch Manager at Twilio from September 2019 to January 2021.

Before joining Twilio, Ciara worked at Dun & Bradstreet as a Technical Product Manager from January 2017 to September 2019. Prior to that, they served as the Head of Product Delivery / QA Manager at SafeCharge from May 2015 to December 2016.

Ciara's earlier work experience includes roles at .IE and Capco Limited. At .IE, they held various positions including Software Quality Leader from November 2008 to January 2015, Registration Services Team Lead from September 2007 to October 2008, and Application Support and Development from May 2002 to September 2007. At Capco Limited, Ciara worked as a Technical Support from January 2001 to March 2002.

Overall, Ciara Conlon has worked in a variety of roles, with a focus on customer onboarding, professional services, technical product management, and quality assurance.

Ciara Conlon has a diverse education history. Ciara began their studies at the UCD Michael Smurfit Graduate Business School, where they pursued a ProfDip in Organisational Strategy and Innovation. Unfortunately, the start and end years are not specified for this degree.

In 2008, Ciara Conlon enrolled at the Irish Management Institute to obtain a Certificate in Essential Skills of Management. The specific field of study for this certificate is not provided.

Later, in 2011, Ciara Conlon furthered their education by completing two certifications at SQS Training Ireland (now Expleo). Ciara obtained an ISTQB Intermediate Certified Software Testing certificate, followed by an ISTQB Foundation Certificate in Software Testing.

The information available does not disclose the end year for any of Ciara Conlon's educational experiences, aside from the ISTQB certifications.

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Timeline

  • Senior Manager, Customer Onboarding

    May, 2022 - present