Ciara Conlon is a Senior Manager of Product Led Customer Success at MongoDB, specializing in transformation and change management within digital customer success and professional services. Their previous roles include Manager of Professional Services Practice at Twilio and Technical Product Manager at Dun & Bradstreet, among others. Ciara is currently pursuing an MSc in Business (Leadership & Management Practice) and has completed advanced diplomas in Organisational Change and Transformation and Organisational Strategy and Innovation at UCD Michael Smurfit Graduate Business School.
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